Unwritten Rules of the Workplace
In this episode of The Jim Stroud Podcast, host Jim Stroud delves into the theme of fairness in the workplace with guest Hannah Hassel-Kelchner, author of Seeking Fairness at Work. Kelchner discusses the "unwritten rules" that employees must navigate when starting a new job. > Basically, we all start a new job with great expectations, right? — Hannah Hassel-Kelchner She emphasizes the importance of recognition and accessibility in the workplace, noting that a lack of these can lead employees to feel undervalued.
The Role of Managers
Stroud and Kelchner explore the responsibilities of managers in fostering effective communication and leadership. Kelchner suggests that managers should take the lead in understanding their employees, drawing a parallel to coaching in sports. > I would lean towards managers having to take the lead because, really, their role is leadership. — Hannah Hassel-Kelchner This proactive approach can help address issues before they escalate.
Fairness vs. Equality
The conversation also touches on the distinction between fairness and equality in management. Stroud raises the question of whether treating everyone the same is truly fair, to which Kelchner responds with an analogy of a kindergarten teacher using a stepstool to explain fairness. > Is it fair for that person to have a stepstool so that they could do their job and reach underneath there? — Hannah Hassel-Kelchner She argues that fairness involves supporting individuals according to their unique needs, rather than applying a one-size-fits-all approach.
Addressing Generational Expectations
Stroud brings up the generational differences in workplace expectations, particularly among younger workers who feel overwhelmed by traditional work hours. Kelchner points out that managing expectations and understanding trade-offs is crucial. > It's about managing expectations and what's realistic. — Hannah Hassel-Kelchner She advises individuals to be realistic about their priorities and the trade-offs involved in different job roles.
Navigating Fairness and Engagement
The episode concludes with a discussion on how organizations can audit fairness and improve employee engagement. Kelchner highlights the importance of the social contract between employers and employees, which includes honesty and fair dealing. She emphasizes that addressing perceived unfairness is crucial for maintaining employee engagement and preventing attrition.
